CRM Executive
SB Patil GroupFixed
₹25,000 - ₹35,000
Earning Potential
₹35,000
Fixed
₹25,000 - ₹35,000
Earning Potential
₹35,000
Work from Office
Full Time
Min. 3 years
Basic EnglishJob highlights
Benefits include: Travel Allowance (TA), Petrol Allowance, Laptop
Job Description
Customer Relationship Management
- Lead end-to-end CRM operations for residential/commercial real estate projects
- Manage customer lifecycle from booking, agreement, possession to handover
- Ensure high customer satisfaction and retention
Post-Sales Operations
- Handle post-sales processes including documentation, agreements, allotments, and registrations
- Coordinate possession and handover processes
- Manage customer queries, escalations, and grievances efficiently
Team Leadership
- Lead, train, and manage CRM and customer support teams
- Define SOPs, workflows, and service standards
- Monitor team performance and productivity
Process & System Management
- Implement and manage CRM systems/software
- Ensure accurate customer data management
- Develop structured communication processes
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Male candidates can apply for this job.
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